Hyundai America Technical Center, inc. is recalling 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the district of Columbia.
In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water. Here the details of the recall:
RECALL Subject : Front Lower Control Arm Corrosion
Report Receipt Date: NOV 06, 2013
NHTSA Campaign Number: 13V556000
Component(s): SUSPENSION
Potential Number of Units Affected: 15,500
Manufacturer: Hyundai-Kia America Technical Center Inc
CONSEQUENCE:
A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
REMEDY:
Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall is expected to begin in December 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai’s recall number is 115.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Comments
3 commentsThe way Hyundai has handled this vehicle is quite frankly pathetic. There are numerous other recalls that should be made, such as the power sliding doors that work as they please, ridiculous squeaking in the rear end. I know, its normal to have some squeaking, but the dealer "fix" was to spray foam the inside of the panels, of which they didn't even but back in place neatly nor did it solve the issue. I've never been one to criticize Hyundai's and like where the brand is now in terms of style and value but it is what it is. Don't even get me started on the arm rests that come loose constantly.
Yeah, it have the same problems than the Carnival/Sedona. I worked for European Kia dealer and all the Carnivals come to the Service have the same problems, the major problem is power sliding doors, It comes to the Service, it changes and then in a few months, giving trouble again. And also the batterys
Yep, this is what I don't understand though, why not implement a fix that lasts and in turn avoid souring customer perception. I'm sure the next Sedona will be much improved, but will the quality of components be up to par of that of a Honda Odyssey or Toyota Sienna? I guess we'll find out. Wish Hyundai hadn't discontinued the Entourage. A minivan with Fluidic Sculpture would be something to see.